FAQs

Frequently asked questions....

Q:Can i call in to your shop ? 

A:Yes we open Mon - Fri from 9.30am -4.30pm.

Q:Do you post abroad ?

A:Not at the moment from our web site, but you can from our Ebay shop our ebay shop is          jcrsupplies : http://stores.ebay.co.uk/JCR-SUPPLIES-AUTO-ELECTRICAL-PARTS?_rdc=1

Q:What payments do you take ?

A: We take most major credit,visa & debit cards, pay pal and good ole cash.

EXTRA NOTE : customers pay us by the method shown above and we get paid via pay pal so this means you dont have to have a pay pal account to make the payments. 

Q:If posting out to me when would i expect to receive my purchase ?

A:Once an item is purchased and paid for we aim to send the purchased item out the same day if bought before 3pm.If however,on the rare occasion, the purchased item is out of stock we would aim to send out within 2 working days. If there is a problem with stock availability we will let you know asap.

Q:Can i return an item i don't want ?

A:Items can be returned for a refund ONLY if the item has not been fitted and is as new within a 2 week period from purchase. we would only refund the cost of the item paid not the postage costs.

Q:What if my item is faulty ?

A:In some cases an item purchased may turn out to be faulty, nothing is perfect all the time. We offer a replacement of the product or a refund for the purchase. This is only processed once we receive the item back to us with details stating what is wrong with the item ,who its from and when purchased details etc. Items returned that are faulty due to poor fitting or customers own cause will not be refunded and returned back to the customer.